A trained aircraft engineer (rotorcraft), I entered in to the field of technical information writing S1000D data modules on a major European military platform. After a series of high profile project roles and the privilege of supporting clients worldwide, I ended my 'employed' career at a subsidiary of Boeing Aircraft after I decided to leave and focus on TDW full-time. From my time supporting clients worldwide, I could see that there was a market need for an independent organisation that could be a trusted advisory source for those needing to implement successful technical information strategies. I am passionate about the art of technical communications and the process, software and skills needed in our market.

What does good look like?

What does good look like?

What does good look like is a question I tend to get from senior managers and decision-makers in organisations. Answering this question always takes a little bit of navigating as explaining to non-believers what S1000D is and why it does what it does is tricky to sell in an elevator pitch. It becomes even more…

Innovation in IPS

Available until 30th June 2021 Innovation in Integrated Product Support – Connecting the dots Available now and 100% free to view. Our first ever Spring Innovation in Integrated Product Support. Free presentations from those in the field of IPS. Register below to access this event. Please note that we automatically ban what are considered spam…

Legacy conversion to S1000D

Legacy conversion to S1000D is one of the most significant discussion points during my training sessions. We will often spend a couple of hours talking about converting ‘legacy’ content and legacy formats to an S1000D methodology. I dislike the term ‘legacy data’ for me this conjures too many images of ‘no longer needed’ or ‘irrelevant’.…